Working launch draft
Privacy Policy
Coastal Grace Cleaning LLC respects your privacy. This policy explains what information we collect through our website, how we use it, and when it may be shared.
1. Information we collect
When you request a quote or contact Coastal Grace Cleaning, we may collect your name, phone number, email address, ZIP code, preferred contact method, property and service type, preferred walkthrough date and time, notes, referral source, and information you provide during follow-up communications.
Please do not submit Social Security numbers, financial account passwords, medical information, or other highly sensitive information through the quote form.
2. How we use information
We may use information to respond to inquiries, schedule a walkthrough, prepare and follow up on a quote, provide services, maintain business records, improve the customer experience, prevent misuse, meet legal or recordkeeping obligations, and protect Coastal Grace Cleaning and others.
Information submitted through the quote form does not automatically enroll you in promotional text-message campaigns.
3. How we share information
Coastal Grace Cleaning does not sell or rent personal information. We may share information with service providers that support website hosting, form processing, Google Workspace, scheduling, payments, insurance, accounting, legal, technology, and business operations, only as reasonably necessary for those services. We may also disclose information when required by law or needed to address fraud, safety, security, or a business transfer.
4. Quote requests and communications
Quote-request information submitted through this website is processed and temporarily stored by Basin, the website’s form-processing provider, and delivered to Coastal Grace Cleaning by email. Coastal Grace may also retain the information in related business records to respond to the inquiry and track quote status.
By submitting the final form and checking the consent box, you authorize service-related phone, text, or email contact about your request. Message and data rates may apply.
5. Cookies and website technologies
This preview does not activate Google Analytics, Meta Pixel, or advertising tags. If those tools are added, Coastal Grace Cleaning will document the active technologies, update this policy, and add appropriate choices for nonessential analytics and advertising technologies.
6. Data retention and security
Information is retained only as long as reasonably necessary for inquiries, quotes, services, records, disputes, insurance, and legal or accounting obligations. Reasonable administrative, technical, and physical protections may be used, but no website, email system, text message, transmission, or storage platform can be guaranteed completely secure.
7. Children and your choices
The website and services are not directed to children under 13. You may contact Coastal Grace Cleaning to correct contact information, ask about information you submitted, request deletion when retention is not required, or stop nonessential promotional communications.
8. Contact
Coastal Grace Cleaning LLC
Pensacola, Florida
info@coastalgracecleaningllc.com
850-798-6090
Status: Working launch draft. Review again before publication and whenever website tools or data practices change.